Reputation Management
Reputation marketing & review management
Track Patient Satisfaction, Promote Positive Reviews, Manage Your Reputation. and even Boost your Google Rankings. Launch Survey not only captures your patient’s testimonials from home and in the office, it also monitors reviews on sites like Yelp, Google and more!
Only Launch Survey publishes your positive reviews and star ratings in Google search results.
Custom patient surveys
Publish & share reviews
Monitor reputation
Detailed reporting
Review management
Features
Multiple Customizable Online Surveys Present your patient with an iPad in your office or let them take the survey from home Desktop and Mobile Ready Surveys Review Management & Reporting Publishing of Reviews to your Website Publishing of positive reviews and star ratings in Google search results Publishing of Reviews to Social Media Platforms Notification and Monitoring of reviews posted to sites such as Yelp and Google+ Create survey campaigns to monitor engagement and ratings Monitor Campaign engagement from Launch Survey dashboard Reply to patients comments directly from Launch Survey
Monitor Your Online Reputation
Not only does Launch Survey capture your patient’s reviews from home and in the office, it also monitors reviews on sites like Yelp and Google! Launch Survey will immediately notify you whenever new reviews are posted online. Now, your complete reputation can be monitored from one single location.
Respond To Your Patients
Launch Survey can also initiate patient dialogue. Respond to patient’s favorable reviews or address their concerns proactively. Conversations can be left private or published for all to see.
Social Media Integration
Once approved, your reviews will also be published on your Facebook page and Twitter feed, for all your fans to see, virally promoting your practice. Optional SMS messaging encourages patients that had positive experiences to leave reviews on Social sites.
Respond To Your Patients
Launch Survey can also initiate patient dialogue. Respond to patient’s favorable reviews or address their concerns proactively. Conversations can be left private or published for all to see.